#usami-assistant{
  --ua-navy:#0b2545; --ua-navy-soft:#16345c; --ua-gold:#c9a227; --ua-gold-soft:#f6efd8;
  --ua-ink:#0b2545; --ua-mute:#5a6b80; --ua-line:#dfe5ec; --ua-bg:#ffffff; --ua-wa:#1fa855;
  position:fixed; right:20px; bottom:20px; z-index:99990; touch-action:none;
  font-family:'Manrope',system-ui,-apple-system,sans-serif;
}
/* reset: il tema non deve poter riscrivere testo, spaziature o font del widget */
#usami-assistant,#usami-assistant *,#usami-assistant *::before,#usami-assistant *::after{
  box-sizing:border-box;
  text-transform:none!important;
  letter-spacing:normal!important;
  font-variant:normal!important;
  font-feature-settings:normal!important;
  text-shadow:none!important;
  word-spacing:normal!important;
}
#usami-assistant button,#usami-assistant input,#usami-assistant textarea,#usami-assistant a{
  font-family:inherit!important;text-decoration:none;box-shadow:none;min-height:0;
  text-transform:none!important;letter-spacing:normal!important}
#usami-assistant p,#usami-assistant ol,#usami-assistant li,#usami-assistant label{margin:0;padding:0;list-style:none}
#usami-assistant .ua-fab{
  position:relative;display:flex;align-items:center;gap:0;padding:6px;border:0;cursor:pointer;
  background:var(--ua-navy);color:#fff;border-radius:999px;font-family:inherit;font-size:.85rem;font-weight:600;
  box-shadow:0 8px 24px rgba(11,37,69,.28)!important;transition:transform .18s ease,box-shadow .18s ease;
}
#usami-assistant .ua-fab:hover{transform:translateY(-2px);box-shadow:0 14px 34px rgba(11,37,69,.34)}
/* trascinamento: quando l'utente sposta il pulsante comandano left/top inline */
#usami-assistant[data-moved]{right:auto!important;bottom:auto!important;left:auto;top:auto}
#usami-assistant[data-drag] .ua-fab{cursor:grabbing;transform:scale(1.06);transition:none;
  box-shadow:0 16px 40px rgba(11,37,69,.42)!important}
#usami-assistant[data-drag] .ua-dot{animation:none}
#usami-assistant .ua-fab{cursor:grab;touch-action:none;user-select:none;-webkit-user-select:none}
#usami-assistant .ua-fab img{width:60px;height:60px;border-radius:50%;object-fit:cover;
  border:2px solid var(--ua-gold);background:#fff}
/* etichetta a comparsa: di base c'e' solo l'icona; l'invito la fa uscire a sinistra */
/* etichetta invito: bolla a fianco dell'icona; il lato lo sceglie il JS (verso
   il centro), con larghezza limitata al 70% dello schermo: non esce mai fuori */
#usami-assistant .ua-fab-label{
  position:absolute;top:50%;transform:translateY(-50%);right:calc(100% + 10px);left:auto;
  white-space:nowrap;max-width:70vw;overflow:hidden;text-overflow:ellipsis;
  background:var(--ua-navy);color:#fff;font-size:.82rem;font-weight:600;line-height:1;
  padding:10px 13px;border-radius:999px;box-shadow:0 8px 24px rgba(11,37,69,.28);
  opacity:0;pointer-events:none;transition:opacity .3s ease;z-index:1}
#usami-assistant[data-labelright] .ua-fab-label{left:calc(100% + 10px);right:auto}
#usami-assistant[data-invite] .ua-fab-label{opacity:1}
#usami-assistant[data-open] .ua-fab-label,#usami-assistant[data-drag] .ua-fab-label{opacity:0}
/* pallino sopra il logo: resta all'angolo in alto a destra dell'icona */
#usami-assistant .ua-dot{position:absolute;top:8px;right:8px;width:13px;height:13px;border-radius:50%;
  background:var(--ua-gold);border:2px solid var(--ua-navy);z-index:2;
  box-shadow:0 0 0 0 rgba(201,162,39,.75);animation:ua-pulse 2.6s infinite}
@keyframes ua-pulse{0%{box-shadow:0 0 0 0 rgba(201,162,39,.75)}70%{box-shadow:0 0 0 10px rgba(201,162,39,0)}100%{box-shadow:0 0 0 0 rgba(201,162,39,0)}}
#usami-assistant[data-open] .ua-fab{transform:scale(.9);opacity:0;pointer-events:none}
#usami-assistant .ua-panel{
  position:fixed;right:0;bottom:0;width:352px;max-width:calc(100vw - 28px);
  height:min(600px,calc(100vh - 44px));background:var(--ua-bg);border-radius:20px;overflow:hidden;
  display:flex;flex-direction:column;box-shadow:0 24px 60px rgba(11,37,69,.32);
  transform-origin:bottom right;animation:ua-in .22s cubic-bezier(.2,.8,.3,1)
}
@keyframes ua-in{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}
#usami-assistant .ua-head{display:flex;align-items:center;gap:10px;padding:10px 10px 10px 13px;
  background:linear-gradient(135deg,var(--ua-navy) 0%,var(--ua-navy-soft) 100%);color:#fff;position:relative}
#usami-assistant .ua-head::after{content:"";position:absolute;left:0;right:0;bottom:0;height:2px;background:var(--ua-gold)}
#usami-assistant .ua-avatar{width:40px;height:40px;border-radius:50%;object-fit:cover;border:2px solid var(--ua-gold);background:#fff}
#usami-assistant .ua-head-txt{display:flex;flex-direction:column;line-height:1.25;flex:1;min-width:0}
#usami-assistant .ua-head-txt strong{font-family:'Fraunces',Georgia,serif;font-size:.94rem}
#usami-assistant .ua-head-txt span{font-size:.71rem;color:#c8d5e6}
#usami-assistant .ua-back,#usami-assistant .ua-close{
  background:rgba(255,255,255,.14)!important;border:0!important;color:#fff!important;
  width:30px!important;min-width:30px!important;max-width:30px!important;
  height:30px!important;min-height:30px!important;padding:0!important;margin:0!important;
  border-radius:50%!important;flex:0 0 30px;cursor:pointer;font-size:1.15rem;font-weight:400;
  line-height:1;display:flex;align-items:center;justify-content:center;font-family:inherit}
#usami-assistant .ua-close:hover{background:rgba(255,255,255,.28)!important}
#usami-assistant .ua-body{position:relative;flex:1;overflow-y:auto;padding:13px 12px 6px;background:
  radial-gradient(circle at 100% 0,rgba(201,162,39,.07),transparent 55%),#fbfcfd;outline:none}
#usami-assistant .ua-body::-webkit-scrollbar{width:6px}
#usami-assistant .ua-body::-webkit-scrollbar-thumb{background:#cfd8e3;border-radius:3px}
#usami-assistant .ua-msg{background:#fff;border:1px solid var(--ua-line);border-radius:4px 16px 16px 16px;
  padding:11px 13px;margin-bottom:9px;font-size:.85rem;line-height:1.5;color:var(--ua-ink);
  box-shadow:0 2px 8px rgba(11,37,69,.05);animation:ua-msg .26s ease both}
@keyframes ua-msg{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
#usami-assistant .ua-msg strong{font-weight:700}
#usami-assistant .ua-msg em{font-style:normal;background:var(--ua-gold-soft);padding:1px 5px;border-radius:4px;font-weight:600}
#usami-assistant .ua-user{background:var(--ua-navy);color:#fff;border:0;border-radius:16px 16px 4px 16px;
  margin-left:auto;max-width:82%;width:fit-content;font-weight:600;font-size:.86rem}
#usami-assistant .ua-steps{list-style:none;margin:0 0 12px;padding:0;counter-reset:s}
#usami-assistant .ua-steps li{counter-increment:s;position:relative;padding:0 0 13px 36px;font-size:.83rem;
  line-height:1.45;color:var(--ua-ink)}
#usami-assistant .ua-steps li::before{content:counter(s,decimal-leading-zero);position:absolute;left:0;top:-1px;
  width:23px;height:23px;border-radius:50%;background:var(--ua-gold-soft);color:var(--ua-navy);
  border:1px solid rgba(201,162,39,.5);display:grid;place-items:center;font-size:.7rem;font-weight:700;
  font-family:'Fraunces',Georgia,serif}
#usami-assistant .ua-steps li::after{content:"";position:absolute;left:11px;top:23px;bottom:2px;width:1px;
  background:linear-gradient(180deg,rgba(201,162,39,.5),rgba(201,162,39,0))}
#usami-assistant .ua-steps li:last-child{padding-bottom:4px}
#usami-assistant .ua-steps li:last-child::after{display:none}
#usami-assistant .ua-steps b{display:block;font-weight:700;margin-bottom:2px}
#usami-assistant .ua-steps span{color:var(--ua-mute)}
#usami-assistant .ua-opts{display:flex;flex-direction:column;gap:6px;padding:2px 0 12px}
#usami-assistant .ua-opt{width:100%;text-align:left;background:#fff;border:1px solid var(--ua-line);
  border-left:3px solid var(--ua-gold);border-radius:9px;padding:9px 12px;font-family:inherit;font-size:.82rem;
  line-height:1.35;font-weight:600;color:var(--ua-navy);cursor:pointer;transition:background .15s,border-color .15s,transform .12s}
#usami-assistant .ua-opt:hover{background:var(--ua-gold-soft);transform:translateX(2px)}
#usami-assistant .ua-opt:focus-visible,#usami-assistant .ua-fab:focus-visible,
#usami-assistant .ua-cta:focus-visible,#usami-assistant .ua-wa:focus-visible{outline:2px solid var(--ua-gold);outline-offset:2px}
#usami-assistant .ua-cta,#usami-assistant .ua-wa{display:flex;align-items:center;justify-content:center;gap:8px;
  width:100%;text-decoration:none;border:0;border-radius:9px;padding:10px 13px;font-family:inherit;
  font-size:.83rem;font-weight:700;cursor:pointer;margin-bottom:6px;text-align:center;line-height:1.35}
#usami-assistant .ua-cta{background:var(--ua-navy);color:#fff}
#usami-assistant .ua-cta:hover{background:var(--ua-navy-soft)}
/* CTA principale: oro su navy, pensata per essere cliccata */
#usami-assistant .ua-hot{background:linear-gradient(135deg,#e0b93a 0%,#c9a227 55%,#b08d1c 100%);
  color:#0b2545!important;font-size:.9rem;padding:13px 14px;letter-spacing:.2px;
  box-shadow:0 6px 18px rgba(201,162,39,.42)!important;position:relative;overflow:hidden}
#usami-assistant .ua-hot:hover{background:linear-gradient(135deg,#eac44a 0%,#d4ac2a 55%,#bd971f 100%);
  transform:translateY(-1px)}
#usami-assistant .ua-hot::after{content:"";position:absolute;top:0;left:-60%;width:35%;height:100%;
  background:linear-gradient(90deg,transparent,rgba(255,255,255,.55),transparent);
  transform:skewX(-20deg);animation:ua-shine 3.8s ease-in-out infinite}
@keyframes ua-shine{0%,72%{left:-60%}100%{left:130%}}
#usami-assistant .ua-ghost{background:#fff;color:var(--ua-navy);border:1px solid var(--ua-line)}
#usami-assistant .ua-ghost:hover{background:var(--ua-gold-soft)}
#usami-assistant .ua-wa{background:var(--ua-wa);color:#fff;box-shadow:0 6px 18px rgba(31,168,85,.28)}
#usami-assistant .ua-wa:hover{filter:brightness(1.06)}
#usami-assistant .ua-wa svg{width:19px;height:19px;fill:currentColor;flex:none}
/* variante attenuata: il WhatsApp è un ripiego, non l'opzione principale */
#usami-assistant .ua-wa.ua-wa-soft{background:#fff;color:var(--ua-wa);border:1px solid rgba(31,168,85,.5);
  box-shadow:none;font-weight:600;font-size:.8rem;padding:9px 13px}
#usami-assistant .ua-wa.ua-wa-soft:hover{background:#f2faf5;filter:none}
#usami-assistant .ua-wa.ua-wa-soft svg{width:16px;height:16px;opacity:.85}
#usami-assistant .ua-note{font-size:.76rem;color:var(--ua-mute);line-height:1.5;margin:-2px 0 14px;padding-left:2px}
#usami-assistant .ua-lock{display:inline-block;font-size:.7rem;font-weight:700;color:var(--ua-navy);
  background:var(--ua-gold-soft);border:1px solid rgba(201,162,39,.5);border-radius:999px;
  padding:3px 10px;margin:-4px 0 12px}
#usami-assistant .ua-foot{display:flex;align-items:center;justify-content:flex-start;gap:8px;
  padding:9px 14px;border-top:1px solid var(--ua-line);background:#fff}
#usami-assistant .ua-foot{flex-wrap:nowrap;overflow:hidden}
#usami-assistant .ua-back,#usami-assistant .ua-home{display:inline-flex;align-items:center;
  justify-content:center;gap:6px;font-family:inherit;font-size:.78rem;font-weight:700;cursor:pointer;
  padding:8px 14px!important;border-radius:9px!important;flex:0 0 auto;white-space:nowrap;line-height:1;
  width:auto!important;min-width:0!important;height:auto!important;min-height:34px!important}
#usami-assistant .ua-back{background:var(--ua-navy)!important;color:#fff!important;
  border:1px solid var(--ua-navy)!important;
  width:36px!important;min-width:36px!important;max-width:36px!important;
  height:36px!important;min-height:36px!important;padding:0!important;border-radius:10px!important;
  flex:0 0 36px}
#usami-assistant .ua-back svg{width:19px;height:19px;display:block}
#usami-assistant .ua-back:hover{background:var(--ua-navy-soft)!important;border-color:var(--ua-navy-soft)!important}
#usami-assistant .ua-home{background:#fff!important;color:var(--ua-navy)!important;
  border:1px solid var(--ua-line)!important}
#usami-assistant .ua-home:hover{background:var(--ua-gold-soft)!important;border-color:rgba(201,162,39,.5)!important}
/* --- form contatto --- */
#usami-assistant .ua-form{display:flex;flex-direction:column;gap:9px;margin:0 0 14px}
#usami-assistant .ua-form label{font-size:.74rem;font-weight:700;color:var(--ua-mute);margin-bottom:-4px}
#usami-assistant .ua-form .ua-consent{display:flex;align-items:flex-start;gap:8px;font-size:.76rem;font-weight:400;color:var(--ua-mute);line-height:1.4;margin:4px 0 10px;cursor:pointer}
#usami-assistant .ua-form .ua-consent input[type="checkbox"]{
  -webkit-appearance:checkbox;appearance:checkbox;flex:none;width:18px;height:18px;min-height:0;
  margin:1px 0 0;padding:0;border:0;border-radius:0;box-shadow:none;background:none;cursor:pointer}
#usami-assistant .ua-form .ua-consent span{flex:1;min-width:0}
#usami-assistant .ua-form .ua-consent a{color:var(--ua-navy);text-decoration:underline;font-weight:600}
#usami-assistant .ua-form input,#usami-assistant .ua-form textarea{
  width:100%;font-family:inherit;font-size:.86rem;color:var(--ua-ink);background:#fff;
  border:1px solid var(--ua-line);border-radius:9px;padding:10px 12px;outline:none;resize:vertical}
#usami-assistant .ua-form input:focus,#usami-assistant .ua-form textarea:focus{
  border-color:var(--ua-gold);box-shadow:0 0 0 3px rgba(201,162,39,.15)}
#usami-assistant .ua-form textarea{min-height:96px}
#usami-assistant .ua-hp{position:absolute!important;left:-9999px!important;height:0!important}
#usami-assistant .ua-err{font-size:.76rem;color:#b3261e;font-weight:600;margin:-4px 0 8px}
#usami-assistant .ua-okmsg{background:#e8f5ec;border:1px solid #b7dfc4;color:#1c5c33;border-radius:10px;
  padding:12px 14px;font-size:.86rem;font-weight:600;margin-bottom:12px}
#usami-assistant .ua-priv{font-size:.7rem;color:#8a99ab;line-height:1.45;margin:-4px 0 12px}
/* --- ricerca convenzioni --- */
#usami-assistant .ua-search{display:flex;gap:6px;margin:0 0 12px;position:sticky;top:-13px;z-index:5;
  background:#fbfcfd;padding:10px 0 9px;border-bottom:1px solid var(--ua-line)}
#usami-assistant .ua-search input{flex:1;min-width:0;font-family:inherit;font-size:.86rem;color:var(--ua-ink);
  background:#fff;border:1px solid var(--ua-line);border-radius:9px;padding:10px 12px;outline:none}
#usami-assistant .ua-search input:focus{border-color:var(--ua-gold);box-shadow:0 0 0 3px rgba(201,162,39,.15)}
#usami-assistant .ua-search button{background:var(--ua-navy);color:#fff;border:0;border-radius:9px;
  padding:0 15px;font-family:inherit;font-size:.84rem;font-weight:700;cursor:pointer;flex:none}
#usami-assistant .ua-chips{display:flex;flex-wrap:wrap;gap:6px;margin:0 0 12px}
#usami-assistant .ua-chip{background:#fff;border:1px solid var(--ua-line);border-left:3px solid var(--ua-gold);
  border-radius:8px;padding:7px 11px;font-family:inherit;font-size:.8rem;font-weight:600;color:var(--ua-navy);
  cursor:pointer;transition:background .15s}
#usami-assistant .ua-chip:hover{background:var(--ua-gold-soft)}
#usami-assistant .ua-card{display:flex;gap:11px;align-items:flex-start;text-decoration:none;background:#fff;
  border:1px solid var(--ua-line);border-radius:12px;padding:10px 12px;margin-bottom:8px;
  transition:border-color .15s,transform .12s}
#usami-assistant .ua-card:hover{border-color:var(--ua-gold);transform:translateX(2px)}
#usami-assistant .ua-card img{width:52px;height:52px;border-radius:8px;object-fit:cover;flex:none;background:#f2f5f9}
#usami-assistant .ua-card-t{font-size:.85rem;font-weight:700;color:var(--ua-navy);line-height:1.3;display:block}
#usami-assistant .ua-card-x{font-size:.76rem;color:var(--ua-mute);line-height:1.45;display:block;margin-top:3px}
#usami-assistant .ua-card-a{font-size:.68rem;color:var(--ua-navy);background:var(--ua-gold-soft);
  border-radius:999px;padding:2px 8px;display:inline-block;margin-top:6px;font-weight:700}
#usami-assistant .ua-loading{font-size:.82rem;color:var(--ua-mute);padding:8px 2px 14px}
#usami-assistant .ua-count{font-size:.74rem;color:var(--ua-mute);font-weight:700;margin:2px 0 8px}
/* --- badge orario sportello --- */
#usami-assistant .ua-hours{display:flex;align-items:center;gap:8px;border-radius:10px;padding:10px 12px;
  font-size:.8rem;font-weight:600;margin:-2px 0 12px;line-height:1.4}
#usami-assistant .ua-hours-on{background:#e8f5ec;border:1px solid #b7dfc4;color:#1c5c33}
#usami-assistant .ua-hours-off{background:#fdf3e3;border:1px solid #f0d6a6;color:#7a5a12}
@media (max-width:520px){
  #usami-assistant{right:14px;bottom:14px}
  #usami-assistant .ua-fab{padding:6px}
  #usami-assistant .ua-panel{width:calc(100vw - 24px);max-width:calc(100vw - 24px);
    height:min(80vh,calc(100vh - 80px))}
}
@media (prefers-reduced-motion:reduce){
  #usami-assistant *,#usami-assistant *::before{animation:none!important;transition:none!important}
}